Terms and Conditions

Welcome to BWI Airport Shuttle Car LLC. By using our website and services, you agree to the following Terms and Conditions.

1. Introduction

These Terms and Conditions govern your use of BWI Airport Shuttle Car LLC’s website and services. By accessing or using our website, booking our services, or otherwise interacting with us, you agree to comply with and be bound by these Terms and Conditions.

2. Services Provided

BWI Airport Shuttle Car LLC provides airport shuttle services, including but not limited to:

• Airport Transfers: Transportation to and from Baltimore/Washington International Thurgood Marshall Airport, Dulles, Reagan, Philadelphia, JFK and Newark Liberty International Airports respectively.
• Corporate Transportation: Transportation solutions for business travelers.
• Group Shuttle Services: Transportation for groups of any size.
• Special Event Transportation: Customized transportation for events such as weddings and conferences

3. Booking and Payment

Booking

• Bookings can be made through our website or by phone.
• A valid credit card is required to secure your reservation.
• All bookings are subject to availability.

Payment

• Payment is due at the time of booking unless otherwise agreed upon.
• We accept various forms of payment, including credit/debit cards.
• Payments are processed securely through a third-party payment processor.

Cancellation and Refunds

• Cancellations made more than 24 hours before the scheduled service will receive a full refund.
• Cancellations made within 24 hours of the scheduled service may incur a cancellation fee or be non-refundable.
• No-shows or cancellations made after the scheduled pickup time are non-refundable.

4. Customer Responsibilities

Accurate Information

• You are responsible for providing accurate information when booking, including pickup and drop-off locations, contact details, and flight information.
• We are not liable for any delays or issues caused by incorrect or incomplete information.

Arrival Times

• Please be ready at the scheduled pickup time. Our drivers will wait for a reasonable amount of time, but additional charges may apply if you are delayed for a very long period of time.

Luggage

• You are responsible for the safety and security of your luggage. We are not liable for lost, damaged, or stolen items.

5. Service Modifications

• We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
• We will make reasonable efforts to notify you of any significant changes that may affect your reservation.

6. Limitation of Liability

• BWI Airport Shuttle Car LLC is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
• Our liability is limited to the amount paid for the service in question.
• We are not liable for delays caused by traffic conditions, weather, or other factors beyond our control.

7. Code of Conduct

• We expect all customers to behave in a respectful and courteous manner.
• Aggressive or abusive behavior towards our drivers or staff will not be tolerated and may result in immediate termination of the service without a refund. There is NO SMOKING OR USE OF DRUGS IN ANY OF OUR VEHICLES.

8. Intellectual Property

• All content on our website, including text, graphics, logos, and images, is the property of BWI Airport Shuttle Car LLC and is protected by copyright and trademark laws.
• You may not reproduce, distribute, or use any content from our website without our prior written consent.

9. Privacy

• Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland.
• Any disputes arising from these terms or your use of our services will be resolved in the courts of the State of Maryland.

11. Changes to Terms and Conditions

• We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date.
• Your continued use of our services or website after changes are made constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns, you may call us at: 410-699-1977..

THANKS FOR CHOOSING BWI AIRPORT SHUTTLE CAR LLC